Southwest General Hospital (SGH) in San Antonio has provided healthcare services for more than 30 years and is the only full-service hospital in the southwest section of the city.

Early in 2016, its healthcare furniture – primarily the upholstered seating – in the ER lobby started to break down and show wear and tear, causing disinfection and hygiene challenges. Since the ER was a constant-use environment, the facility sought out furniture solutions that were more appropriate for spaces that receive steady traffic.

Read our case study to learn more about the new healthcare furniture selection process and why the general healthcare facility chose Norix products to solve its furniture challenges.